- Q. Can I freeze the Petals?
A. We do not recommend you freeze the Petals because it can dry them out. However, if you would like to you can, just make sure the Petals are in their original package or sealed air tight. Freezing will add 30 days of shelf life.
2. Q. Do the Petals have to be refrigerated?
A. No the Petals do not need to be refrigerated. They have a shelf life of 60 days. Just keep them air tight for freshness.
2. Q. Can I subsitute a flavor that I don’t like for another flavor?
A. No subsitutes are available at this time. We don’t have the man power to do custom orders at this time. Sorry!
3. Q. Can I track my order?
A. Yes, you will receive an email from UPS Quantum View with a tracking number for your package, when it is getting ready to leave our facility.
4. Q. Are Sandwich Petals certified Kosher?
A. No.
5. Q. Is our product GMO (Genetically modified organisms) free?
A. Yes, Sandwich Petals are GMO free.
6. Q. Are any of the grains in Sandwichpetals the GMO variety? I would be willing to pay more for your product if I could be guaranteed all the ingredients are non-GMO.
A. All the grains in Sandwich Petals are NON-GMO. We have never used any of the GMO grains in the over 40 years of making tortillas and in fact got a huge boost in our business a few years ago when others started using them. We are past that one and we don’t want you to pay us extra to do the right thing, okay? Just enjoy them, enjoy healthy eating and keep in touch with us, that is what we mostly want as truly this product was not born out of financial goals, rather we wanted us to make something that was so healthy and so delicious that it would be tastier to eat better!
7. Q. Won’t microwaving the Sandwichpetals kill the prebiotics and other nutrients?
A. On the microwave killing the prebiotics, PREbiotics will withstand and remain fully potent even after the baking procedure or in the microwave and on the shelf, where PRObiotics won’t withstand heat and unrefrigerated time and that is why we don’t use PRObiotics in Sandwich Petals, PRObiotics would not have delivered full potency after baking or sitting on a shelf. We are so much about delivering what we tell you is in the bag. Here is something you may find amusing: We actually had a supplier tell me that their special brand of probiotics would be shelf stable after baking and when we told them about the testing we do and that if they lied to us they would be subject to a huge lawsuit they changed their sales pitch in a heart beat.
PREbiotics are actually a kind of dietary fiber that once in your digestive system, they act like seeds (if you will for example sake) to help your body produce more flora, where PRObiotics are the actual flora and are extremely sensitive to heat, shelf life and can lose potency very easily.
On the microwave usage? Well we are asking people, at least in our labeling, not to cook but rather gently reheat them so the temperature should not get that high to lessen the potency of the nutrients we included.
8. Q. How many times do you ship out a week?
A. Orders are shipped once a week on Monday or Tuesday. So orders placed before that will go out that week. If orders are placed after that they will go out the next week.
9. Q. What shipping method does Sandwich Petals free shipping include?
A. All orders (within the Continental US) receive free shipping, and you will receive your Petals UPS ground.
10. Q. Can Sandwich Petals be shipped to Canada?
A. No, we are not able to ship to Canada.